Welcome to HellCom (“we,” “our,” or “us”). At HellCom, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website at hellocom.co.za (the “Website”). By using our Website, you consent to the practices described in this Privacy Policy.
Information We Collect
We collect information that you provide directly to us when you use our Website. The types of personal information we may collect include:
1.1. Contact Information: We may collect your name, email address, phone number, and postal address when you sign up for our services, subscribe to our newsletters, or contact us through the Website.
1.2. Billing Information: If you make a purchase on our Website, we will collect your billing information, including credit card details, billing address, and other payment information necessary to process your transaction.
1.3. Log Data: When you visit our Website, our servers may automatically record certain information, including your IP address, browser type, operating system, referring URLs, and other information about your interaction with our Website.
1.4. Cookies and Similar Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior and preferences on our Website. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We may use the information we collect for various purposes, including:
2.1. Providing and Improving Services: To provide, maintain, and improve our Website and services, process transactions, and respond to your requests.
2.2. Communication: To communicate with you, including sending you emails or other messages related to our services, updates, and promotional materials.
2.3. Marketing and Advertising: To personalize and optimize your experience on our Website, and to provide you with marketing and promotional materials that may be of interest to you.
2.4. Compliance: To comply with legal obligations and enforce our terms of service and policies.
Sharing of Your Information
We may share your personal information with third parties in the following circumstances:
3.1. Service Providers: We may share your information with third-party service providers who assist us in providing and maintaining our Website and services.
3.2. Legal Compliance: We may disclose your information when required by law, regulation, legal process, or government request.
3.3. Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Your Choices
4.1. Access and Correction: You may access and update your personal information by contacting us using the contact information provided below.
4.2. Marketing Preferences: You can opt out of receiving marketing emails from us by following the instructions in those emails.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Website.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@hellocomo.co.za
Please note that this Privacy Policy only applies to our Website and the data collected through it. If you use our services, additional terms and conditions may apply, which will be provided separately.
By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
Effective Date: 1 September 2023
Last Updated: 13 September 2023